Mobile Terms of Service
Mobile Terms of Service
Astridia Bazaar
Last updated: Dec. 12, 2024
The Astridia Bazaar mobile message service (the "Service") is operated by Astridia Bazaar (“Astridia Bazaar”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Astridia Bazaar’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Astridia Bazaar through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Astridia Bazaar. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to Astridia B or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Astridia Bazaar mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to Astridia B or email mia.stephens@astridiabazaar.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
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Who is Astridia Bazaar?
Astridia Bazaar is an online store offering a curated selection of unique and high-quality products from around the world. We partner with trusted suppliers to bring you the best items at competitive prices.
Where do you ship from?
We work with suppliers from various parts of the world, including the US, Europe, and Asia. Depending on the product you order, it may ship from any of these locations.
How long will it take to receive my order?
Delivery times vary depending on your location and the product ordered. Generally, you can expect to receive your order within 5-7 business days. Some items may arrive sooner, while others may take a bit longer. Please refer to the estimated delivery time on the product page for more details.
How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our website or the carrier’s website to track the status of your shipment.
What if my order is delayed?
If your order hasn’t arrived within the estimated delivery time, please contact our customer support team. We’ll investigate the issue and do our best to resolve it promptly.
What is your return policy?
We offer a 30-day return policy for most items. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order to initiate a return. Items must be unused, in their original packaging, and in the same condition as when you received them.
How do I initiate a return or exchange?
To start a return or exchange, please contact our customer support team with your order number and reason for the return. We will provide you with further instructions on how to return the item.
What if my item arrives damaged or defective?
If you receive a damaged or defective item, please contact us immediately. We will require photos of the damaged item and may offer a replacement or refund based on the situation.
Can I cancel or change my order after it has been placed?
Orders can be canceled or changed within 24 hours of placing them. After this window, the order may already be processed by our supplier, and changes may not be possible. Please contact us as soon as possible if you need to make adjustments.
Do you offer free shipping?
10. Do you offer free shipping?
Are there any additional fees I should be aware of?
Depending on your location, there may be additional customs or import fees once your order arrives in your country. These fees are the responsibility of the buyer. Please check with your local customs office for more information.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. All transactions are encrypted to ensure your payment information is safe.
How can I contact customer support?
You can reach our customer support team through our Contact Us page, by phone at 01702870742, by email at mia.stephens@astridiabazaar.com, or by filling out the form on our website. We strive to respond to all inquiries within 24-48 hours.
Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest deals and exclusive offers.